Hi ,,

the last days I thougth a bit about it and if it wouldn’t be so much change, I think the best solution would be to have it configurable at the document type level. So that a document type could be configured not to allow reactivation (or voiding, the next place where the problem arose) as soon as a certain stage is reached (completed shipment, completed invoice, paid invoice) and in case it is allowed to determine, which documents have to be reversed. But it would need further thinking, how to generalize the concept to make in bullet proof. So for the moment I’ld prefer to do the little step.

Regards,
Martin

Hi ,

I agree that it should be configurable for both request and I think the more common use case is do not allow the auto reverse of completed documents upon reactivation of order. Also, UI wise, it is not obvious to the user that the user have just reversed a shipment and invoice document by reactivating an order. Considering that in many organization, ordering and billing is handle by different individual, this is can be a pretty dangerous operation (not to mention it is disallow in some country and organization).

Regards,

Low

Hi , can you please give us a hand here?

I would like to get your opinion on this:

Summarizing:

As documented here:
https://wiki.idempiere.org/en/Sales_Order_Types

• Standard Order and Prepay Order doesn't reverse any document when reactivating

• Warehouse Order creates shipments when completing - and reverse shipment and invoices when reactivating

• POS/OnCredit Order creates shipment and invoice when completing - and reverse both when reactivating

's request is that warehouse orders must not reverse invoices because they were not automatically created.

's request is that orders must not be allowed to be reactivated when they have related documents.

I tend to agree with Martin's point - in a configurable way, but still have doubts about what would be the most correct approach - WDYT?

Regards,

Carlos Ruiz

Hi ,

I see your argument but it’s valid only as long as the inconsistent behaviour of warehouse orders is present. After correction of this only reactivation of POS-Orders (and on credit orders, which mainly work the same way) would reverse an invoice. And because POS-Orders always create an invoice, reactivation is always wrong in your country. So it can be disabled for all users for this type of orders.

Regards,
Martin

Hi ,

even in hundred years of usage it will be inconsistent that reativation of one type of orders reverses documents created by other processes while all other types only reverse documents created by completing this order. Of course there may be work arounds out there. But also may be reactivation of warehouse orders simply is a very seldom operation due to the type of the warehouse order itself. And to avoid problems for those who created their own business processes around it the MSysConfig entry was meant.

Regards,
Martin

Ah ok , it makes sense in Colombia as there electronic invoice cannot be reversed, you need to issue a credit note instead.