Info Window to maintain Support Roles

Description

Proposal to create an info window that allows to maintain easily the access to support roles (on tenant) for support users (on system).

Environment

None

Activity

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Carlos Ruiz August 20, 2019 at 1:01 PM

Noticed this info window had permissions assigned to GardenUser, checked and it was not implemented to take into account the table access level, fixed with changeset

Carlos Ruiz March 27, 2019 at 7:08 PM

Committed info window Support Users vs Roles

This window shows all support users vs all support roles and allows to Activate/Deactivate/Delete the assignation (AD_User_Roles) of these roles by selecting the records and clicking the corresponding button.

NOTE: it doesn't show System/SuperUser users as these are better managed carefully, and also it doesn't show System Admin role.

Recommended use case:

  • create one or more support users in System (users mean they need to have a password)

  • create a master role in System with the windows/processes/forms/... required for support

  • create support role in tenants - they need to be marked with type "System Support" and include the master role created above

  • then you can use the Info Window of this ticket for the intended purpose

Regards,

Carlos Ruiz

Fixed

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Created March 27, 2019 at 2:33 PM
Updated November 28, 2022 at 11:39 AM
Resolved March 27, 2019 at 7:08 PM