Not able to access webui from internet

Description

After installation we are able to access idempiere in intranet / Local network but unable to access from internet / Public Network. Getting below error.

[24167]
java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 123000/123000 ms
at org.eclipse.jetty.util.SharedBlockingCallback$Blocker.block(SharedBlockingCallback.java:226)
at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:164)
at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:436)
at java.io.OutputStream.write(OutputStream.java:75)
at org.zkoss.zk.ui.http.WpdExtendlet.service(WpdExtendlet.java:104)
at org.zkoss.web.util.resource.ClassWebResource.web0(ClassWebResource.java:585)
at org.zkoss.web.util.resource.ClassWebResource.web(ClassWebResource.java:571)
at org.zkoss.web.util.resource.ClassWebResource.service(ClassWebResource.java:262)
at org.zkoss.zk.au.http.DHtmlUpdateServlet.doGet(DHtmlUpdateServlet.java:427)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:837)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:583)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
caused by: java.util.concurrent.TimeoutException: Idle timeout expired: 123000/123000 ms
at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:166)
at org.eclipse.jetty.io.IdleTimeout$1.run(IdleTimeout.java:50)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

Environment

Installed IDempiere 4.1 on RHEL 6.

Activity

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Carlos Ruiz November 28, 2017 at 9:46 AM

This sounds like a support question, not a bug.

The correct is to ask in forums as you already did:
https://groups.google.com/d/msg/idempiere/jKuqo2rR9Ss/ymbkb2BdBQAJ

If you got no answer in forums, most possible is that the question is wrongly redacted.

To improve the chances to get answers in open source support forums this a recommended reading:
http://www.catb.org/esr/faqs/smart-questions.html

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Created November 28, 2017 at 6:30 AM
Updated January 1, 2018 at 12:12 PM
Resolved November 28, 2017 at 9:46 AM