Fixed
Details
Assignee
Soo Fang LeeSoo Fang LeeReporter
Michael PowachtMichael PowachtComponents
Affects versions
Priority
Minor
Details
Details
Assignee
Soo Fang Lee
Soo Fang LeeReporter
Michael Powacht
Michael PowachtComponents
Affects versions
Priority
Created August 3, 2017 at 2:07 AM
Updated November 1, 2017 at 11:51 AM
Resolved August 25, 2017 at 11:06 AM
Accounting Schema: Use Suspense Balancing=N
When voiding a sales order (same probably true for purchase orders), the system sets the order quantity in the sales order line to 0. => OK.
As a result, the system updates sales order line amount to 0 => OK.
The system also resets the tax amount to 0 => OK
At the same time, the sales order header fields "Total Lines" and "Grand Total" are NOT updated with the changed line amounts, still showing the original accumulated total line amounts.
As a result the Balancing check at the time of posting fails with Posting Error: Source Note Balanced. Based on a simulation, setting Use Suspense Balancing=Y resolves this issue, however, activating suspense balancing is absolutely not desired because predictable value flows and GL account postings are imperative w/o the system silently balancing un-balanced postings using a suspense account.
A good solution would be if the system updated the sales order header with the changed line item amounts.