RMA and Credit Memo's doesn't handle Sales Rep

Description

summary: based on principle "be consistent in each solution" - in this case RMA's doesnt handle same way salesrep - so - RMA doesn't copy Order and Invoice behaviour on RMA

  • problem 1. Customer RMA doesnt load Sales Rep (solution candidate: load from shipment related sales order)

  • problem 2. Vendor RMA doesnt load Sales Rep (solution candidate: load from shipment related vendor order)

after resolve 1, 2 then following problem appears:

  • problem 3. Credit Memo doesnt load Sales Rep from Customer RMA (solution candidate: load from related Customer RMA )

  • problem 4. Vendor Credit Memo doesnt load Sales Rep from Vendor RMA (solution candidate: load from Vendor RMA)

note
because Shipment/Receipt are doenst handling SalesRep then Vendor/Customer Returns not needs to be fixed - for now.

Why this is important ? because if customer wants to reports sales rep. bonuses in various ways e.g. payed invoices/memos is base for bonus payments - then we need have really 100% data.

Environment

None

Activity

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Mangalsinh August 22, 2020 at 3:07 AM
Edited

Reproduced by Mangalsinh

Create Business Partner with Sales Rep

Create Sales Order (Auto Populate Sales Rep)

Create Shipment from Order (It doesn’t populate Sales Rep from Order)

Create Customer RMA from above Shipment (It doesn’t populate Sales Rep)

Still reproducible in 7.1z

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Created August 7, 2015 at 8:33 AM
Updated August 22, 2020 at 3:56 AM